Refund policy

30 Days Refund & Replacement Policy

Please Note: The following reasons are covered by our 30 Days FULL Refund/ FREE Replacement Policy. If you are offered a refund or a replacement order, there will be no need to return the received item.

1. Item received is defective/damaged/broken/does not work properly.
2. Item received is different from the description or the product customization information.
3. Incorrect or mismatched size.
4. Lost/missing items.

   No Refund & Replacement

   ⚠️ Please Note: The following reasons are NOT covered by our 30 days Refund & Replacement Policy. We are not liable for these issues.

   1. Request for a refund/replacement is after 30 days of product delivery.
   2. Pick the wrong size, product, address, custom information, etc.
   3. Product damaged by misuse, mishandling, or poor maintenance.
   4. Items that have been washed, worn, or soiled and damaged resulting from the customer's handling.
   5. Personal Reasons due to personal taste, change of mind, etc.
   
   

This policy applies to customers in all countries we sell to, including the United States. It does not limit any mandatory consumer rights under applicable law.

Sale and promotional items remain eligible for the same refund or replacement remedies for defective, damaged, incorrect, or missing items described above.

To request assistance, email sales@avagandecor.com with your order number, a description of the issue, and photos where relevant.